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Customer Handling

We understand the importance of learning to deal with customers’ and solving conflicts efficiently. So we have designed this Customer Handling Training Course to help you change your behaviors and develop communication techniques so that you can communicate professionally with your clients.

  • 1 hr. training
  • Lifetime access to quality e-learning
  • Learn from industry experts
  • Industry Case Study
  • End of chapter quiz
  • Learn at your own pace

Customer Handling Course Overview

This Customer Handling Training Course will help participants in learning how to build rapport, listen to the customers and de-escalate tense situations.

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Training Options

Corporate Training

  • Flexible Training Options
  • Affordable & Flexible pricing options
  • Global Expertise
  • Highly Qualified Accredited Trainers
  • 24x7 learner assistance and support
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Self Learning Material

Learners: 3265

USD 40

  • Self-managed Learning
  • 180 days of access
  • Content structured by industry specialists

Customer Handling Eligibility Criteria

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What you Learn?

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Establish Rapport

Quickly build rapport with the customers

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Skills

Utilize the skills of dealing with a customer

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Technique

Outline & understand the EAR technique

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Solution

Learn the steps of Dealing with Upset Customers

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Communication

Learn to communicate with unreasonable customers

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Manage Stress

Effectively manage service related stress

Frequently Asked Questions

Our courses are designed to be flexible and affordable, so you can learn how you choose. You can begin the course from the moment you enroll. Get instant access to all the lectures, videos and materials and train for certification at your own pace.
For however long you need it, you can choose to keep a lifetime access.
All of our highly qualified trainers are industry experts with at least 10 to 12 years of relevant teaching experience. Each of them has gone through a rigorous selection process, which includes the technical evaluation, profile screening, & a training demo before they are certified to train for us. We have also ensured that only those trainers with a high alumni rating continue to train for us.
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Why Companies Prefer Us

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Our mission to extend organizational capability and capacity to deliver Transformational learning.

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Hear from the businesses that use our services to grow better every day. They have strengthened employee skills and attained higher success rates through variety of our learning solutions.

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