
Melissa Parker
Pan Learn has done a great job with the entire course package. The content, presentation, structure of course, and to top it all the facilitator was an excellent person.
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The ITIL® Intermediate Continual Service Improvement (CSI) certification is one of the key qualifications in ITIL Expert training. It also serves as a free-standing qualification to establish your expertise in continual service improvement and enhance your IT service management career opportunities.
The course provides a complete management-level overview of continual service improvement and all of its related activities and showcases your ability to apply the principles, methods, techniques, and best practices of metrics-driven continual improvement within the ITIL service lifecycle.
USD
USD
The concepts, terms and terminology of ITIL®
Provides a complete overview of continual service improvement
Prepares you for the ITIL CSI certification exam
Identify the challenges, risks and other critical success factors.
Apply the principles, methods and techniques of continual improvement
Enhances your IT service management career opportunities.
Our mission to extend organizational capability and capacity to deliver Transformational learning.
Years of L&D Experience
Best Courses
Empanelled Instructors
Countries Present
Learner Worldwide
Workshop per year
Years of L&D Experience
Best Courses
Empanelled Instructors
Countries Present
Learner Worldwide
Workshop per year
Pan Learn has done a great job with the entire course package. The content, presentation, structure of course, and to top it all the facilitator was an excellent person.
Awesome learning experience with Pan Learn. Excellent trainer with vast knowledge on the subject, excellent batch planning and lab session.
Happy with all the aspects of the training – trainer, content covered, lab session, and the real-life examples shared during the session.
Enjoyed taking the training session at Pan Learn. Good amount of content covered and well facilitated session.
Very good training session. Excellent lab experience and hands-on practice session. The course material was up-to-date.
Well organized and planned session. Very interactive and informative. Highly motivated and knowledgeable facilitator.
Our mission to extend organizational capability and capacity to deliver Transformational learning. Our mission to extend organizational capability and capacity to deliver Transformational learning. Our mission to extend organizational capability and capacity to deliver Transformational learning.