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ITIL Intermediate CSI Certification Training

The ITIL® Intermediate Continual Service Improvement (CSI) certification is one of the key qualifications in ITIL Expert training. It also serves as a free-standing qualification to establish your expertise in continual service improvement and enhance your IT service management career opportunities.

  • 9 hours of self-paced learning
  • 8 end-of-chapter quizzes
  • 2 sample test papers
  • Exam fee included
  • 15 PDUs offered
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ITIL Intermediate CSI Course Overview

The course provides a complete management-level overview of continual service improvement and all of its related activities and showcases your ability to apply the principles, methods, techniques, and best practices of metrics-driven continual improvement within the ITIL service lifecycle.

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Training Options

Self Learning Material

Learners: 3321

USD 899

  • Self-managed Learning
  • 180 days of access
  • Content structured by industry specialists

Corporate Training

  • Flexible Training Options
  • Affordable & Flexible pricing options
  • Global Expertise
  • Highly Qualified Accredited Trainers
  • 24x7 learner assistance and support
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In Person Classroom

Learners: 3280

USD 100

  • Self-managed Learning
  • 180 days of access
  • Content structured by industry specialists

Pre-Requisite for ITIL Intermediate CSI Course

To attend the ITIL® Intermediate CSI certification exam, you must undergo training through an accredited training organization like MSys Training and also be ITIL Foundation certified.
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Steps to get ITIL Certification CSI Course Content

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What you Learn?

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Concepts & Terminologies

The concepts, terms and terminology of ITIL®

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Overview

Provides a complete overview of continual service improvement

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Exam Prep

Prepares you for the ITIL CSI certification exam

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Business Risks

Identify the challenges, risks and other critical success factors.

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Implementation

Apply the principles, methods and techniques of continual improvement

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Career

Enhances your IT service management career opportunities.

ITIL Intermediate CSI Exam & Certification

The ITIL® Intermediate exam is governed by APMG, EXIN, and CSME. Professionals require 21 hours of professional training before taking the ITIL Intermediate Exam. The exam fee for ITIL Intermediate exam varies per governing body.
How do I unlock my MSys certificate? To unlock your MSys certificate you need to complete 85% of the course
The exam voucher fee is inclusive in the price of this course. However, you must procure the exam voucher within 6 months from the date of course purchase. In the event that the exam price increases and you have not yet booked the exam, you will need to pay the difference in amount to MSys.
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ITIL Intermediate CSI Training FAQs

MSys Training courses are designed to be flexible and affordable, so you can learn how you choose. You can begin the course from the moment you enroll. Get instant access to all the lectures, videos and materials and train for certification at your own pace.
For however long you need it, you can choose to keep a lifetime access.
All of our highly qualified trainers are industry experts with at least 10 to 12 years of relevant teaching experience. Each of them has gone through a rigorous selection process, which includes the technical evaluation, profile screening, & a training demo before they are certified to train for us. We have also ensured that only those trainers with a high alumni rating continue to train for us.
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