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ITIL Intermediate SD

This ITIL Intermediate Service Design (SD) certification training course is a globally recognized certification that will introduce you to the processes, architectures, policies and documentation of IT service management.

  • 12.5 hrs of e- Learning
  • End-of-Chapter Quizzes
  • Practice papers
  • 22 PDUs
  • Access to Weekly Webinars
  • Learn from industry experts
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ITIL Intermediate - SD Course Overview

The course is aligned with a widely practiced framework for IT Service management across the globe that demonstrates the candidate’s understanding of the good practices in the design of IT processes, services, architect IT infrastructure and other aspects of IT service management.

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Training Options

Pre-Requisites for ITIL Intermediate - SD Course

The prerequisites for taking up this ITIL Intermediate Service Design training course is:
  • Applicants need to have a minimum of 21 hours of instruction with an accredited training organization
  • Applicants must have an ITIL Foundation Certificate in IT Service Management.
  • Two years of experience in the field of IT is highly recommended.
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Steps to get ITIL Intermediate - SD Course

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What you Learn?

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Concepts & Terminologies

The concepts, terms and terminology of ITIL®

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Principles & Processes

Know the principles and processes in service design.

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Organizing

Learn how to organize service design.

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Business Risks

Identify the challenges, risks and other critical success factors.

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Implementation

Implementation and improvement of service design

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Technology

Identify technology related activities & relevant considerations in service design

ITIL Certification - Exams & Certification

This ITIL Intermediate SD examination can only be taken as part of an accredited training course. To be eligible to appear for ITIL Intermediate SD examination, the candidate must meet the following criteria’s:
  • A minimum 21 hrs of instruction hrs (hours of instruction, exclusive of breaks, with an Accredited Training Organization (ATO) or an accredited e-learning solution) for this program.
  • Candidates should also spend some time reviewing the syllabus & the ITIL Service Design publication to prepare for the exam and 2 years of experience in the field of It is highly desirable.
  • ITIL Foundation Certificate in IT Service Management.
To unlock your MSys certificate you need to complete 85% of the course
The exam voucher fee is inclusive in the price of this course. However, you must procure the exam voucher within 6 months from the date of course purchase. In the event that the exam price increases and you have not yet booked the exam, you will need to pay the difference in amount to MSys.
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ITIL Intermediate - SD Training FAQs

One can enroll for online training through our website and make an online payment using any of the following payment options:
  • Visa debit or credit card
  • MasterCard
  • American Express/ Diners Club card
  • PayPal
Once the payment is processed, you will automatically receive a payment receipt and can access information via email.
One will get access to our online e-learning and practice tests.
Yes, you can cancel the enrollment if necessary. We shall refund the course price after deducting an administration fee. To learn more please read our Refund Policy.
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