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  - PMP® Certification
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    Project Management Professional (PMP)® is a certification course offered by Project Management Institute (PMI) for project management professionals to enhance their managerial skills.
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- Quality Manangement
  - Certified Lean Six Sigma Yellow Belt
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    This course is fully aligned with the Body of Knowledge provided by ASQ for Certified Six Sigma Yellow (CSSYB) Belt professionals
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  - Certified Lean Six Sigma Green Belt
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  - Certified Lean Six Sigma Black Belt
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    Become a Certified Lean Six Sigma Black Belt, an elite certification for Quality Management professionals. This Certified Lean Six Sigma Black Belt course is Aligned to IASSC, Body of Knowledge and accredited by IASSC.
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  - Combo Lean Six Sigma Green Belt and Yellow Belt Training
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- Agile & Scrum
  - PMI-ACP® Certification Training
    Course Brief
    
    This PMI-ACP course covers agile methodologies, tools, and techniques and provides real-life scenarios throughout the course. ACP is PMI’s fastest-growing certification.
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  - Agile Scrum Master® (ASM)
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  - Advanced Certified Scrum Master (A-CSM)
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    This Advanced Certified ScrumMaster (A-CSM℠) training course will enhance your expertise in Scrum values, practices, and applications.
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  - Certified Scrum Master (CSM) Certification Training Course
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    This Certified ScrumMaster® (CSM) certification training course provides an overview of the Scrum framework for Agile Project Management preparing you to become a Certified ScrumMaster®.
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  - Leading Safe® 5 Certification Training
- IT Service Management
  - ITIL® v4 Foundation Training & Certification
    Course Brief
    
    This ITIL certification introduces learners to ITIL v4, the newest version of the ITIL exam, to understand and improve an IT-enabled enterprise.
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    Will help you understand the concepts of ITIL v4 lifecycle.
    
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  - ITIL Inermediate CSI
    Course Brief
    
    The ITIL® Intermediate Continual Service Improvement (CSI) certification is one of the key qualifications in ITIL Expert training. It also establishes your expertise in continual service improvement
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  - ITIL® Intermediate OSA
    Course Brief
    
    This ITIL® Intermediate Operational Support and Analysis (OSA) certification training allows you to apply support resolution and analysis to the service management lifecycle
    Benefits
    
    Helps in planning, implementation, and optimization of OSA processes.
    
    Trains you to apply core practices that support the service management lifecycle
    
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  - ITIL Intermediate- PPO
    Course Brief
    
    Learn the skills necessary to ensure that new services, management systems, tools, and architectures are sustainably designed to meet user needs.
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    Validates your knowledge of industry practices in service management
    
    Learn to apply PPO practices to the service management lifecycle
    
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  - ITIL Service Operation – SO
    Course Brief
    
    The Service Operation (SO) module is one of the key qualifications within ITIL Service Lifecycle training and proves your ability to enable responsive, stable, and repeatable IT service delivery.
    Benefits
    
    Provides international recognition
    
    You will gain service operation expertise
    
    Better career opportunities.
    
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  - ITIL® Intermediate SS
    Course Brief
    
    The ITIL Service Strategy - SS certification establishes your ability to effectively plan, design, develop, and implement IT service management.
    Benefits
    
    Provides international recognition
    
    Implement the principles and processes in IT service management.
    
    Better career opportunities.
    
    Increases Salary Prospects
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  - ITIL Service Transition - ST
    Course Brief
    
    This certification will validate your knowledge of process elements, practice components, and management techniques to build, test, and implement products and services.
    Benefits
    
    Continually improve the performance of the service transition stage
    
    Increased ability to manage multiple transitions simultaneously
    
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    Ensure adoption of standard processes
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  - ITIL Intermediate SD
    Course Brief
    
    This ITIL Service Design- SD course is one of the key qualifications in the ITIL Service Lifecycle category, designed to expose you to the architectures, processes, policies, and documentation of IT service management.
    Benefits
    
    Improve the alignment of IT with the business needs through good service design
    
    Improve Service Design in IT environments
    
    Better career opportunities.
    
    Increases Salary Prospects
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  - TOGAF® 9 Combined Level 1 and Level 2
    Course Brief
    
    This course will help you master the terminology, structure, and concepts of TOGAF 9 – the global framework for enterprise IT architecture.
    Benefits
    
    Demonstrate your level of professionalism in architecture principles and processes.
    
    Learn the process-oriented approach for architecture development.
    
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- Information Security
  - CISA®Certification
    Course Brief
    
    The Certified Information Systems Auditor (CISA) certification course provides you the skills required to govern and control enterprise IT and perform an effective security audit.
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    Provides global recognition
    
    Validates your experience and knowledge in the field
    
    Credibility in the job market
    
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  - CISM® Certification
    Course Brief
    
    This CISM (Certified Information Security Manager) certification course, is closely aligned with ISACA's best practices and helps you learn about IT security systems.
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    Enables to develop and manage the Information Security Program
    
    Acquire skills to design, deploy, and manage security architecture for your organization
    
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  - CISSP® Certification
    Course Brief
    
    The Certified Information Systems Security Professional (CISSP) is a globally recognized certification for information technology security professionals.
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    Develops your expertise in defining the IT architecture & designing
    
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    Transform your career as an ethical hacker with CEH (v10) Certified Ethical Hacker and master advanced network packet analysis and system penetration testing techniques to build your network security skill-set and prevent hackers.
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    Establish your credibility in the field in information security with our industry-recognized CompTIA Security+ Certification Training course.
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  - COBIT® 5
    Course Brief
    
    This COBIT® 5 Foundation training course will give you a deep understanding of the COBIT 5 framework for managing and governing enterprise IT environments.
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    Provides an end-to-end business perspective for IT governance
    
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- Data Science & Business Intelligence
  - Data Science with Python
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    The course provides a complete overview of Data Science analytics techniques using Python. A data scientist is one of the hottest fields today and Python is a crucial skill for many Data Science roles.
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  - Data Science Certification Training - R Programming
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    With this Data Science Certification Training-R Programming course you can become an expert in data analytics using the R programming language. You will learn about R packages, how to import and export data in R, data structures in R and various statistical concepts.
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  - Tableau Certification
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    This Tableau certification course helps you master Tableau Desktop 10, a world-wide utilized data visualization, reporting, and business intelligence tool.
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- Devops
  - Devops Certification Training Course
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    This Devops Certification Training course will prepare you for a career in DevOps, the fast-growing field that bridges the gap between software developers and operations.
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    Become an expert in the principles of continuous development & deployment
    
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  - Certified Kubernetes Administrator
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    Learn how to build a dependable, scalable, and safe infrastructure with Salt by taking Salt Training Course. Learn how to apply and manage web applications, and how to work with Docker containers behind an HAproxy load balancer.
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    Will enhance your Kubernetes skills
    
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  - Docker Certified Associate (DCA)
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    With our Docker Certified Associate (DCA) course learn core Docker technologies such as Docker Hub, Docker Compose, Docker Swarm, Dockerfile, Docker Containers, Docker Engine, Docker Images, Docker Network, Docker Daemon, and Docker Storage.
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    Our Big Data Hadoop and Spark Developer certification training course lets you master the concepts of the Hadoop framework, preparing you for Cloudera’s CCA175 Hadoop Certification Exam.
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- Digital Marketing
  - Digital Marketing Certified Associate (DMCA) Certification
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    One of the world’s fastest-growing disciplines, this Digital Marketing certification course will increase your job market value and enable you to handle end-to-end marketing campaigns.
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    Our Advanced Search Engine Optimization (SEO) training course will transform you into a full-stack SEO professional driving sustained growth in your website’s most critical marketing channel.
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ITIL Intermediate - SD Course Overview

The course is aligned with a widely practiced framework for IT Service management across the globe that demonstrates the candidate’s understanding of the good practices in the design of IT processes, services, architect IT infrastructure and other aspects of IT service management.

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Pre-Requisites for ITIL Intermediate - SD Course

The prerequisites for taking up this ITIL Intermediate Service Design training course is:

Applicants need to have a minimum of 21 hours of instruction with an accredited training organization
Applicants must have an ITIL Foundation Certificate in IT Service Management.
Two years of experience in the field of IT is highly recommended.

Steps to get ITIL Intermediate - SD Course

What you Learn?

Concepts & Terminologies

The concepts, terms and terminology of ITIL®

Principles & Processes

Know the principles and processes in service design.

Organizing

Learn how to organize service design.

Business Risks

Identify the challenges, risks and other critical success factors.

Implementation

Implementation and improvement of service design

Technology

Identify technology related activities & relevant considerations in service design

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ITIL Certification - Exams & Certification

How do I become an ITIL Intermediate SD certified?

This ITIL Intermediate SD examination can only be taken as part of an accredited training course. To be eligible to appear for ITIL Intermediate SD examination, the candidate must meet the following criteria’s:

A minimum 21 hrs of instruction hrs (hours of instruction, exclusive of breaks, with an Accredited Training Organization (ATO) or an accredited e-learning solution) for this program.
Candidates should also spend some time reviewing the syllabus & the ITIL Service Design publication to prepare for the exam and 2 years of experience in the field of It is highly desirable.
ITIL Foundation Certificate in IT Service Management.

How do I unlock my MSys certificate?

To unlock your MSys certificate you need to complete 85% of the course

Until when can I procure voucher from MSys?

The exam voucher fee is inclusive in the price of this course. However, you must procure the exam voucher within 6 months from the date of course purchase. In the event that the exam price increases and you have not yet booked the exam, you will need to pay the difference in amount to MSys.

ITIL Intermediate - SD Training FAQs

How to enroll for the online training?

One can enroll for online training through our website and make an online payment using any of the following payment options:

Visa debit or credit card
MasterCard
American Express/ Diners Club card
PayPal

Once the payment is processed, you will automatically receive a payment receipt and can access information via email.

What is included in the training?

One will get access to our online e-learning and practice tests.

If in any case, I need to cancel my enrollment, can I get a refund?

Yes, you can cancel the enrollment if necessary. We shall refund the course price after deducting an administration fee. To learn more please read our Refund Policy.

Is there any money back guarantee for the training programs?

Yes, we do provide a money back guarantee for many of our training programs. Please refer to our Refund Policy & you can submit refund requests via our Help and Support portal.

Can the access period be extended?

Yes, the access period can be extended by paying an additional fee. You can submit us a request via our Help and Support portal.

Where & how do I access the e-learning content?

Once you register with us for a course you will get an access to the e-learning content on our website. Additionally, an automated course purchase confirmation email to guide you through the process.

If I am not able to access the online courses, whom should I contact?

Select Live Chat link or contact our Help & Support.

What is covered under the Help & Support Team?

We offer support through email, chat and calls and have a dedicated team in place that provides on-demand assistance.

Who and how the trainers are selected?

All our highly qualified trainers are ITIL-certified working professionals and industry experts with with more than 15 years of experience in training and working in their IT domain and each of them have undergone a rigorous selection process which includes technical evaluation, profile screening and a training demo before they qualify as MSys trainers. Additionally, we also ensure that only those trainers with a high alumni rating are selected to train for us.

If I would like to learn more about this training program, whom should I contact?

Select Live Chat link or contact our Help & Support. Our representatives can provide you with more details.

What certification do I get after completion of the training?

On successful completion of the training, one will be awarded the course completion certificate from MSys along with 19 hrs of PDUs. Once you successfully pass the ITIL Intermediate SD Certification exam, you will receive the certification from the examination body.

Accelerating The Transformative Learning Experiences

Our mission to extend organizational capability and capacity to deliver Transformational learning.

20+

Years of L&D Experience

450+

Best Courses

5000+

Empanelled Instructors

30+

Countries Present

5 Mn+

Learner Worldwide

2500+

Workshop per year

20+

Years of L&D Experience

450+

Best Courses

5000+

Empanelled Instructors

30+

Countries Present

5 Mn+

Learner Worldwide

2500+

Workshop per year

Awards & Recognition

From the Pan Learn Community

Melissa Parker

Pan Learn has done a great job with the entire course package. The content, presentation, structure of course, and to top it all the facilitator was an excellent person.

Patricia Taylor

Awesome learning experience with Pan Learn. Excellent trainer with vast knowledge on the subject, excellent batch planning and lab session.

Russell Williamson

Happy with all the aspects of the training – trainer, content covered, lab session, and the real-life examples shared during the session.

Chris Parker

Enjoyed taking the training session at Pan Learn. Good amount of content covered and well facilitated session.

Melvin Bonatsos

Very good training session. Excellent lab experience and hands-on practice session. The course material was up-to-date.

Aymen More

Well organized and planned session. Very interactive and informative. Highly motivated and knowledgeable facilitator.

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Our mission to extend organizational capability and capacity to deliver Transformational learning.

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