This SO training course focuses on IT governance, risks, budgets, and strategic assets. You will gain service operation expertise during the strategy, design, and transition phases as you get prepared for the ITIL SO exam.
The concepts, terms and terminology of ITIL®
Apply core practices that support the IT service operations
Prepares you for the ITIL SO certification exam
Identify the challenges, risks and other critical success factors
Focused on IT governance, risks, budgets, and strategic assets
Sets internationally recognized benchmarks for IT professional
Our mission to extend organizational capability and capacity to deliver Transformational learning. Our mission to extend organizational capability and capacity to deliver Transformational learning. Our mission to extend organizational capability and capacity to deliver Transformational learning.