Do I need to follow any additional resource to prepare the certification exams?

Our courses are prepared and delivered by seasoned instructors who have several years of teaching and field experience. They get inspiration from several books, sites and resources while preparing the course. However, it all depends on you whether you would follow another resource during your study.

What is the average time required to complete a course?

Most of our courses are Online & Self-Paced. It is all up to you when to complete a course depending on your dedication and pace.

How do I get my certificate of completion?

After you completed all course materials, please send an email at support@panlearn.com We will be sending your certificate of completion as PDF to your email address.

How can I enroll for the online training?

You can enroll for this ITIL® Intermediate SO certification training online through the website or by calling +1-408 878 3096. Payments can be made using any of the following given options and a receipt of the same will be issued automatically via email. Master Card Visa debit/credit card American express PayPal Check Diners Purchase Order Wire Transfer

What do I get along with the training?

You will have access to the online e-learning course material and practice tests along with the training.

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Online ITIL Service Operation Certification Training

Name: ITIL Service Operation – SO
Brand: Pan Learn
SKU: 10
Rating: 4.9 (13456 reviews)

ITIL Service Operation - SO Course Overview

This SO training course focuses on IT governance, risks, budgets, and strategic assets. You will gain service operation expertise during the strategy, design, and transition phases as you get prepared for the ITIL SO exam.

Project Management Carrer Path

+1 408 878 3096

Training Options

Self Learning Material

Learners: 3678

★★★★☆

USD 899

Self-managed Learning
180 days of access
Content structured by industry specialists

Corporate Training

Flexible Training Options
Affordable & Flexible pricing options
Global Expertise
Highly Qualified Accredited Trainers
24x7 learner assistance and support

Pre-Requisite for ITIL Service Operation - SO Course

To be eligible for taking the ITIL Intermediate SO examination, The candidate must undertake at least 21 contact hours (hours of instruction, excluding breaks, with an accredited training organization or accredited e-learning solution) for this syllabus, as part of a formal, approved training course. Basic IT literacy and approximately two years of IT experience are highly desirable. Applicants should hold the ITIL Foundation Certificate in IT Service Management (or other appropriate earlier ITIL and bridge qualifications). Candidates should complete at least 21 hours of personal study by reviewing the syllabus and the ITIL Service Operation publication in preparation for the examination (specifically Chapter 2: Service Management as a Practice).

Steps to get ITIL Service Operation - SO Certification

What you Learn?

Concepts & Terminologies

The concepts, terms and terminology of ITIL®

Core Practices

Apply core practices that support the IT service operations

Exam Prep

Prepares you for the ITIL SO certification exam

Business Risks

Identify the challenges, risks and other critical success factors

Implementation

Focused on IT governance, risks, budgets, and strategic assets

Credibility

Sets internationally recognized benchmarks for IT professional

+1 408 878 3096

ITIL Service Operations - SO Exam & Certification

How do I become ITIL® Intermediate SO certified?

To be eligible for taking ITIL® Intermediate SO examination, the candidate must fulfill the following requirements:

Undertake at least 21 contact hours (hours of instruction, excluding breaks, with an Accredited Training Organization (ATO) or an accredited e-learning solution) for this syllabus, as part of a formal, approved training course.
A basic IT literacy and approximately two years IT experience are highly desirable.
Hold the ITIL Foundation Certificate in IT Service Management (or other appropriate earlier ITIL and bridge qualifications).
It is also recommended that candidates complete at least 21 hours of personal study by reviewing the syllabus and the ITIL Service Operation publication in preparation for the examination, specifically Chapter 2: Service Management as a Practice.

How do I unlock my Pan Learn certificate?

To unlock your Pan Learn certificate you need to complete 85% of the course

Until when can I procure voucher from Pan Learn?

The exam voucher fee is inclusive in the price of this course. However, you must procure the exam voucher within 6 months from the date of course purchase. In the event that the exam price increases and you have not yet booked the exam, you will need to pay the difference in amount to Pan Learn.

ITIL Service Operation - SO Training FAQs

When does the course start and finish?

Pan Learn Training courses are designed to be flexible and affordable, so you can learn how you choose. You can begin the course from the moment you enroll. Get instant access to all the lectures, videos and materials and train for certification at your own pace.

How long can I access the course for?

For however long you need it, you can choose to keep a lifetime access.

Who are our Faculties & how are they selected?

All of our highly qualified trainers are industry experts with at least 10 to 12 years of relevant teaching experience. Each of them has gone through a rigorous selection process, which includes the technical evaluation, profile screening, & a training demo before they are certified to train for us. We have also ensured that only those trainers with a high alumni rating continue to train for us.

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20+

Years of L&D Experience

450+

Best Courses

5000+

Empanelled Instructors

30+

Countries Present

5 Mn+

Learner Worldwide

2500+

Workshop per year

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Our mission to extend organizational capability and capacity to deliver Transformational learning. Our mission to extend organizational capability and capacity to deliver Transformational learning. Our mission to extend organizational capability and capacity to deliver Transformational learning.

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