ITIL Intermediate SS certification is an essential requirement for professionals who need to master management-level concepts, core principles, and supporting activities within the ITIL Service Strategy.
The concepts, terms and terminology of ITIL®
Know the principles and processes in service management
Prepares you for the ITIL SS certification exam
Identify the challenges, risks and other critical success factors.
Implement the principles and processes in IT service management.
Create and operate customer-focused ITIL service strategies
Our mission to extend organizational capability and capacity to deliver Transformational learning. Our mission to extend organizational capability and capacity to deliver Transformational learning. Our mission to extend organizational capability and capacity to deliver Transformational learning.