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Conflict Management

This training course will help eliminate any workplace conflicts by creating a winning team of motivated coworkers! You will learn how to identify and classify conflict so that you can better understand how to solve it. Next, you’ll focus on different practical tips and techniques for managing conflicts when at work.

  • 2 hrs training
  • Lifetime access to quality e-learning
  • Learn from industry experts
  • Real Life Examples
  • Industry case study
  • Learn at your own pace
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Conflict Management Training Course Overview

This Conflict Management Training course will help participants learn conflict mediation techniques that work for the workplace as effective tools to help others during stressful situations.

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Training Options

Corporate Training

  • Flexible Training Options
  • Affordable & Flexible pricing options
  • Global Expertise
  • Highly Qualified Accredited Trainers
  • 24x7 learner assistance and support
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Self Learning Material

Learners: 4521

USD 99

  • Self-managed Learning
  • 180 days of access
  • Content structured by industry specialists

Who should attend our Conflict Management Training?

  • Freshers
  • Senior Management
  • Team Leaders
  • Quality Coaches
  • Marketing Managers
  • Sales Managers
  • Young Managers
  • Business Entrepreneurs
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Conflict Management Training Course Curriculum

1:0 Defining/Definition of conflict in the workplace

1:1 Positive and negatives of conflict

1:2 Positive vs Dysfunctional Conflict

1:3 Levels & Types of Conflict

1:4 Classification of Conflict

1:5 Conflict resolution principles

2:0 Why & how do we get in conflict situations?

2:1 The Issues

2:2 Components of a Conflict Situation

2:3 Source of conflict

2:4 Understand Process of Conflict

3:0 Stages of Conflict

3:1 Conflict Indicators

3:2 Matching conflict-management approaches with group level conditions

3:3 Matching conflict management with process of goals-setting by the group

4:0 Describe reasons for conflict

4:1 Conflict Management Styles

What you Learn?

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Principles

Learn Conflict Management Principles

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Concept

Understand what conflict is & how it can escalate within the workplace

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Identification

Identify common responses to conflicts like behavior & attitude

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Application

Apply different conflict management styles to handle conflict

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Leadership Skills

Learn how to deal with difficult team members

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Manage Conflict

Learn the tips and techniques to manage conflicts

Frequently Asked Questions

Our courses are designed to be flexible and affordable, so you can learn how you choose. You can begin the course from the moment you enroll. Get instant access to all the lectures, videos and materials and train for certification at your own pace.
For however long you need it, you can choose to keep a lifetime access.
All of our highly qualified trainers are industry experts with at least 10 to 12 years of relevant teaching experience. Each of them has gone through a rigorous selection process, which includes the technical evaluation, profile screening, & a training demo before they are certified to train for us. We have also ensured that only those trainers with a high alumni rating continue to train for us.
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