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Customer Management Training

We understand the importance of learning to deal with customers’ and solving conflicts efficiently. So we have designed this Customer Management Training Course to help you change your behaviors and develop communication techniques so that you can communicate professionally with your clients.

  • 1 hr. training
  • Lifetime access to quality e-learning
  • Learn from industry experts
  • Industry Case Study
  • End of chapter quiz
  • Learn at your own pace
    Customer Management Training

    Customer Handling Course Overview

    This Customer Handling Training Course will help participants in learning how to build rapport, listen to the customers and de-escalate tense situations.

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    Project Management Carrer Path

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    Training Options

    Corporate Training

    • Flexible Training Options
    • Affordable & Flexible pricing options
    • Global Expertise
    • Highly Qualified Accredited Trainers
    • 24x7 learner assistance and support
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    Self Learning Material

    Learners: 3265

    USD 40

    • Self-managed Learning
    • 180 days of access
    • Content structured by industry specialists

    Who should attend our Customer Handling Training ?

    • Freshers
    • Project Managers
    • Customer Service Representatives
    • Sales Representatives
    • Team Managers
    • Team Leaders
    • Coaches & Mentors
    • Marketing Managers
    • Young Managers
    • Business Entrepreneurs
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    Customer Handling Course Curriculum

    2:0 Utilize the skills of dealing with a customer

    1:0 Introduction to customer handling

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    3:0 Actively listening to the Customers

    4:0 Reflect Through Your Tone

    What you Learn?

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    Establish Rapport

    Quickly build rapport with the customers

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    Skills

    Utilize the skills of dealing with a customer

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    Technique

    Outline & understand the EAR technique

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    Solution

    Learn the steps of Dealing with Upset Customers

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    Communication

    Learn to communicate with unreasonable customers

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    Manage Stress

    Effectively manage service related stress

    Frequently Asked Questions

    Our courses are designed to be flexible and affordable, so you can learn how you choose. You can begin the course from the moment you enroll. Get instant access to all the lectures, videos and materials and train for certification at your own pace.
    For however long you need it, you can choose to keep a lifetime access.
    All of our highly qualified trainers are industry experts with at least 10 to 12 years of relevant teaching experience. Each of them has gone through a rigorous selection process, which includes the technical evaluation, profile screening, & a training demo before they are certified to train for us. We have also ensured that only those trainers with a high alumni rating continue to train for us.
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    AWARDS & RECOGNITION

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    Why Companies Prefer Us

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    Our mission to extend organizational capability and capacity to deliver Transformational learning. Our mission to extend organizational capability and capacity to deliver Transformational learning. Our mission to extend organizational capability and capacity to deliver Transformational learning.

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    Hear from the businesses that use our services to grow better every day. They have strengthened employee skills and attained higher success rates through variety of our learning solutions.

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